Answers that stay grounded
Can you deliver tomorrow?
Yes. Your delivery policy covers this postcode.
Delivery policyAnswer with your knowledge, take approved actions, collect verified payments, and hand off with full context—all from one customer conversation.
Do you have this product in stock? Can you deliver tomorrow?
Yes—it is available, and delivery tomorrow is supported for your area.
Add the content your team already trusts. OrangeBee finds the relevant answer, follows your rules, and keeps the conversation moving.
Explore the productCan you deliver tomorrow?
Yes. Your delivery policy covers this postcode.
Delivery policyOrangeBee does not add another inbox for your team to watch. It connects the answer, action, payment, and handoff inside one continuous conversation.
Each agent has a clear purpose, uses the same approved knowledge, and knows when the next step belongs to a human.
Qualifies interest, answers product questions, and guides ready buyers toward the next step.
More qualified conversationsResolves repeat questions from your knowledge and hands over sensitive or unusual requests.
Faster first responsesCollects the right details, helps customers choose a time, and keeps the booking journey moving.
Fewer missed enquiriesCreates the approved payment step and keeps its verified result attached to the conversation.
A cleaner path to purchaseYou decide what the assistant knows, what it may do, and when it should stop. Start privately and expand only after the workflow feels right.
See the setup guidesUse your documents, spreadsheets, website, and business instructions as the assistant's reference.
Define the actions it can take and the situations that should always require a person.
Try real customer questions in preview before anything is exposed on a live channel.
Pause automation and continue with the full conversation context whenever judgement is needed.
Start with the smallest useful workflow, test it with your own questions, and grow from there.
Read every FAQNo. The guided setup asks about your business in plain language, helps you add knowledge, and gives you a private preview before you connect a customer channel.
You can define response boundaries and handoff rules. The goal is to use approved knowledge and involve your team when a confident, permitted answer is not available.
OrangeBee is designed around bring-your-own-gateway connections, so the payment experience can fit the provider and methods your business already supports.
Yes. Build the assistant, add knowledge, and test conversations in a private preview. Nothing needs to reach customers until you decide to go live.